Schedules

Times are approximate and are subject to traffic, weather and road conditions. Due to safety regulations the departure will be “closed” five (5) minutes prior to the scheduled departure time.

Travel Info page

Ticket purchases

Tickets can be purchased at

  • At all Bus Terminals (cash, debit and credit)
  • Online 
  • By phone: 1-866-986-3466

Bus Terminals

 

Victoria

721 Douglas Street

 

Duncan

#8, 180 Central Road

 

Nanaimo

Departure Bay

BC Ferry Terminal

 

Parksville

540 E. Island Highway

 

Courtenay

2663 Kilpatric Avenue

 

Campbell River

509-13th Avenue

 

Port Hardy

Pier Side Hotel, 8600 Granville Street

 

Port Alberni

4541 Margaret Street

 

Tofino

346 Campbell Street

 

Reservations

Reservations are required for guaranteed boarding. Passengers without reservations will be served on a “first come, first serve” basis and are NOT guaranteed a seat.

Reservations can be made on line link or by calling 1-866-986-3466

Cancellations and Amendments

All bookings without Travel Protection will become non-refundable 24 hours before the scheduled time of departure.

Passengers without Travel Protection may be charged a re-issuing fee of $10.00 for any amendments or cancellations within 24 hours of departure.

Travel Protection

Travel Protection on Tofino Bus gives the passenger protection against schedule changes and cancellation. If Travel Protection is purchased, the customer will be able to change or amend their Tofino Bus booking at any time up until 1 hour prior to their scheduled time of departure without being subject to a re-issue fee.

Travel Protection also allows the customer to cancel their booking at any time and receive a 100% refund.

All bookings without Travel Protection will become non-refundable 24 hours before the scheduled time of departure.

The cost of Travel Protection is $3.00+ tax per traveler

Travel Protection itself is 100% non-refundable and will not be refunded even if a full refund is given for travel or other products purchased.

Unaccompanied Minors

Children/Students must be 15 years of age or older to travel unaccompanied by an adult on the Tofino Bus. The Tofino Bus will not be responsible for unaccompanied minors while they are on-board the coach service.

Child and Infant Rates

Child Rate: 5 to 11 years

All children must be travelling with an adult

Infants: ages 0-4 years – Free if they do not require their own seat. If you wish to have your 0-4 year old in their own seat we recommend you purchase a child rate ticket.

Student Rate

Students with valid middle school, high school or post secondary BC student ID, qualify for 10% off their coach fare. We require presentation of a valid BC issued student ID and one additional piece of photo ID at time of purchase and departure.

Students must be 15 years of age or older to travel unaccompanied on the BC Connector.

Senior Rates

This discount is for seniors only and will provide 10% of all fares

Disabled and Medical Rates

10% off

TAPS 25% off

Promotions and Discounts

  • Purchase your ticket online and receive 10% off regular priced fare
  • Hostel International members receive 10% with valid membership (proof of membership required when boarding) – Promo code for booking - HIMEMBER2019

Luggage

We are pleased to provide baggage storage onboard our coaches. All baggage must be tagged with an appropriate destination baggage tag and contact information of passenger. Tofino Bus is not responsible for lost, damaged, or stolen baggage; baggage is the responsibility of the traveler.

Baggage is limited to 3 pieces per traveler, 2 checked bags (22.5 kg/50 lbs or less) and 1 carry-on personal item; additional checked baggage is $15.75/piece (+tax).

Overweight and Oversized Luggage 

These items will be accepted for transport on a space available basis and must be properly contained in a box or bag. Tofino Bus is not responsible for lost, stolen or damaged items.

Bike in Regular boxes $40.00 (+tax)

Bike in Oversized Boxes $50.00 (+tax)

Golf club carriage $30.00 (+tax)

Snowboards or skis $30.00 (+tax)

Surf Boards $30.00 (+tax)

Other Luggage (that exceeds 61 x 61x 114 cm or 24″ x 24″ x 45″) $15.75 (+tax)

Passengers traveling to Tofino may have a complimentary surfboard instead of their second checked bag.

Wheelchair Access

Tofino Bus has a limited number of wheelchair accessible coaches. For passengers who require this service, we require reservations AT LEAST 48 hours prior to departure.

Please note due to safety considerations wheelchair lift services are available at Bus terminals only link to depots

For passengers who use mobility aids i.e. walkers and can board the coach with some assistance, we are able to store the non-motorized mobility aid under the coach for no additional charge.

Motorized scooters can be accommodated on board Tofino Bus at no additional charge if they are 50lbs or less, if you require this service please notify us AT LEAST 48 HOUR prior to departure at 1-866-986-3466.

Pets

Unfortunately at this time we cannot accommodate pets on-board Tofino Bus.

Exception: People with Disabilities (CNIB or DSI card required) service animals accompanying an individual inside the coach. Valid Guide or Service Dog Certification must be presented.

Lost and Found

If you lose something on a bus, please call Lost & Found at 1-866-986-3466 or email info@tofinobus.com

If you find something on a bus, give it to the driver who will deliver it to our Lost and Found.

Found articles are kept for up to 30 days. If you call us and we have the article we will hold it for a maximum of seven days. All unclaimed articles will be donated to charitable organizations.